Customer care
FAQ
Do you accept returns or exchanges?
No. Sahasrabha currently follows a No Return / No Exchange policy, except for eligible cases involving a damaged, incorrect or verified defective product.
Do you offer free shipping?
Yes. Complimentary shipping is available on all orders across India, including prepaid and cash on delivery orders.
Do you offer COD?
Yes, on selected orders. Complimentary shipping applies to COD as well — pay the full order amount when your saree is delivered.
Can I see the saree before purchasing?
Yes. Product pages include detailed photographs and videos. You can also contact us through WhatsApp for additional assistance.
Can I get help choosing a saree?
Yes. Our team can assist you with saree selection based on occasion, craft, colour and budget.
Are the colours shown online accurate?
We make every effort to represent colours accurately. However, slight variations may occur due to photography, lighting and individual screen settings.
Is a storage bag provided?
Yes. Every Sahasrabha saree comes with a breathable cotton storage bag.
Are all sarees handwoven?
The specific weaving method will be clearly mentioned on each product page.